Effective Date: [2024]
UNESCO Real Estate (“we,” “our,” or “us”) is committed to protecting your privacy and ensuring that your personal data is handled responsibly. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you interact with our website, services, and communication channels.
By using our services, you agree to the terms of this Privacy Policy.
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1. Information We Collect
We collect and process personal data to provide our real estate services effectively. This includes:
● Personal Information: Name, email address, phone number, and other contact details you provide when inquiring about properties, signing up for newsletters, or filling out forms.
● Property Preferences: Specific property requirements or interests submitted to us.
● Financial Information: Data such as budgets or financing details if voluntarily shared.
● Usage Information: Data on how you interact with our website, including IP address, browser type, pages visited, and referral sources.
● Communication Records: Details from your interactions with our support team or representatives, such as emails, calls, or messages.
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2. How We Use Your Information
Your data may be used for the following purposes:
● Service Delivery: To assist you in buying, selling, or renting properties and providing tailored real estate recommendations.
● Customer Support: Responding to inquiries and providing after-sales services.
● Marketing and Communication: Sending promotional materials, property listings, and market insights, where consent has been given.
● Improving User Experience: Analyzing website usage and enhancing our digital platforms.
● Compliance: Meeting legal obligations and protecting against fraudulent or unauthorized activities.
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3. Sharing and Disclosure of Information
We may share your personal information under the following circumstances:
● Third-Party Service Providers: With trusted vendors, such as payment processors, marketing agencies, or IT support, who assist us in delivering services.
● Legal Requirements: When required by law, regulation, or legal process.
● Business Transactions: In the event of a merger, acquisition, or sale of assets, your data may be transferred.
We do not sell or rent your personal data to third parties.
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4. Data Retention
We will retain your personal data only as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law.
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5. Your Rights
You have the right to:
● Access: Request a copy of the personal data we hold about you.
● Correction: Update or correct any inaccurate information.
● Deletion: Request the deletion of your personal data, where applicable.
● Opt-Out: Withdraw consent to receive marketing communications.
To exercise these rights, please contact us at the email provided below.
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6. Security Measures
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, or misuse. However, no system is completely secure, and we cannot guarantee absolute security.
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7. Your Rights and Preferences
a. How We Use Your Information
In general, we use the information we collect primarily to provide, maintain, protect, and improve our current services and to develop new ones. This allows us to:
● Facilitate the creation and security of your account on our network.
● Identify you as a user of our services.
● Improve our services, website, and how we operate our business.
● Understand and enhance your experience using our website, services, and products.
● Respond to your comments or questions, and for our support team to provide service.
● Send you relevant information, including confirmations, invoices, technical notices, updates, security alerts, and support or administrative messages.
● Communicate with you about promotions, upcoming events, and news regarding services or properties offered by UNESCO Real Estate.
● Link or combine your data with other information we receive from third parties, to better understand your needs and provide improved services.
● Protect, investigate, and deter fraudulent, unauthorized, or illegal activity.
b. Information for Individuals Located in the European Union
Legal Basis for the Processing of Personal Information from EEA Residents
If you reside within the European Economic Area (EEA), our processing of your personal information will be legitimized as follows:
● Whenever we require your consent for the processing of your personal information, such processing will be justified under Article 6(1)(a) of the General Data Protection Regulation (EU) 2016/679 (‘GDPR’).
● If the processing of your data is necessary for the performance of a contract between you and UNESCO Real Estate, or for pre-contractual steps at your request, such processing will be based on GDPR Article 6(1)(b). Without this data, UNESCO Real Estate cannot fulfill its contractual obligations.
● Where processing is necessary for us to comply with a legal obligation, we will rely on GDPR Article 6(1)(c).
● Where processing is necessary for UNESCO Real Estate’s legitimate interests (such as fraud prevention), this will be in accordance with GDPR Article 6(1)(f).
You may also receive personalized communications where you have indicated specific interests by requesting property information or services. However, you can opt-out at any time.
Transferring Personal Data from the EU to the UAE
UNESCO Real Estate has its headquarters in the United Arab Emirates. Information collected from you will be processed and stored in the UAE. We use industry-standard safeguards, including Secure Socket Layer (SSL) encryption, to protect your data. While we take significant steps to secure your personal information, no transmission over the internet can be guaranteed to be 100% secure, and you share this information at your own risk.
European Union Data Subject Rights
If you are a resident of the European Union, you have the following rights under GDPR:
● Access: Confirm whether we are processing your data and request access to the personal information we hold about you.
● Rectification: Request correction of inaccurate or incomplete data.
● Erasure: Request deletion of your data when it is no longer needed, subject to legal obligations.
● Restriction: Request restriction of processing where appropriate.
● Portability: Request that we transfer your data to you or another controller in a structured format where technically feasible.
● Objection: Object to the processing of your data, including for direct marketing purposes.
● Withdraw Consent: Withdraw consent at any time for processing based on your consent.
To exercise these rights or raise a concern, please contact us at [info@unescorealestate.com].
If you are dissatisfied with how we process your data, you have the right to lodge a complaint with your local data protection authority.
c. Data Storage and Retention
Your personal data is stored securely on our servers located in the United Arab Emirates, as well as those of trusted third-party providers. We retain your data for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law.
If you are an EEA resident and withdraw your consent or end your relationship with us, we will erase your data unless we are required to retain it to comply with legal or regulatory obligations. For more details about where and how long your data is stored, or to request deletion, please contact us at
[info@unescorealestate.com].
8. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your experience. Cookies help us analyze website traffic, remember preferences, and provide tailored content. By using our website, you consent to our use of cookies.
You may adjust your browser settings to refuse cookies; however, this may impact website functionality.
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9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of such sites.
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10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Updates will be posted on our website with the revised effective date.
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11. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us:
UNESCO Real Estate
Email: [Inof@unescorealestate.com]
Phone: [4 2564888]
Address Dubai Islamic Bank, Al Khallafi Building Block-A 3rd Floor 307,
Al Mamzar | P.O Box: 33176 | Dubai – UAE.: [Dubai Islamic Bank, Al Khallafi Building Block-A 3rd Floor 307,
is what you give me is like this We are committed to safeguarding the privacy of our website visitors; this policy sets out how we will treat your personal information. Our website uses cookies. By using our website you are agreeing to this policy, you consent to our use of cookies in accordance with the terms of this policy. “Privacy Policy” or “Policy” refers to this privacy policy.
